Civil Engineer - After Sales

Departments: Construction
Type: Full Time
Location: Oeiras

We are strengthening the SomaFuture team - Civil Engineer - After Sales.

We are a are a multidisciplinary group focused on a global and complementary experience. We operate in the areas of Architecture, Construction, Real Estate, 3D Visualisation, Corporate Services, Insurance Mediation and Condominium Management.

 

Responsabilities

  • Analysing customer requests and complaints - analysing and defining constructive solutions for resolving complaints and implementing them;
  • Planning, managing and monitoring repairs and maintenance work;
  • Ensuring the management of After-Sales Service and Workmanship Guarantee processes;
  • Supporting the coordination of the After-Sales team;
  • Organising and supervising warranty work;
  • Consultation/negotiation/adjudication of subcontracts and supplies;
  • Drawing up budgets and intervention costs;
  • Daily management of the After Sales operational team, subcontractors and suppliers, always with the aim of guaranteeing quality and customer satisfaction;
  • Analysing and discussing complaints with the Production Department;
  • Analysing and reading project elements (drawn and written pieces).

 

Skills

  • Higher education in Civil Engineering (Bachelor's or Master's degree);
  • Up to 3 years' experience in After-Sales Service; Experience in Construction Management (valued);
  • Ability to work on several projects simultaneously;
  • Knowledge of construction processes, materials and equipment;
  • Knowledge of Ms Office, Project and AutoCad tools.

 

What We Offer

  • Integration into a solid, dynamic company with a strong team spirit;
  • Remuneration in accordance with proven experience.
  • Productivity Awards;
  • Career Progression Plan.

 

Candidates interested in the position of Civil Engineer - After Sales should submit their updated CV.

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